Privacy Policy

SelfCare Ored HVAC Solutions values your privacy. This policy explains how we collect, use, and protect information when you interact with our online platform or communicate with our team. We aim to keep our disclosures clear, transparent, and compliant with applicable data protection standards.

Information We Collect

We collect information you provide directly when you request services, ask for support, or submit inquiries through our forms. This may include your name, contact details, service preferences, and project information.

We also gather technical data automatically, such as device identifiers, browser type, operating system, and interaction details, to help us better understand and improve our service.

How We Use Information

  • To respond to inquiries, provide quotes, schedule consultations, and deliver requested services.
  • To improve our platform experience, diagnose issues, and analyze usage trends for internal development.
  • To communicate important updates, service confirmations, and safety announcements.
  • To maintain compliance with legal obligations and protect our rights and property.

Cookies and Tracking

Our platform uses cookies and similar tracking technologies to remember preferences, understand visit frequency, and secure user sessions. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain features.

We rely on both session cookies, which expire after each visit, and persistent cookies to streamline returning visits and recognize repeat interactions.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When retention is no longer needed, we securely delete or anonymize the data.

We protect information with technical and organizational safeguards, including access controls and encryption, to prevent unauthorized access, disclosure, or alteration.

Contact Information

If you have questions, requests, or concerns regarding privacy practices, reach out to us:

SelfCare Ored HVAC Solutions

Building 11, Zone 70, Street 669, Doha, Al Daayen Municipality, Qatar

Email: info@selfcareored.shop